Legal

Privacy Policy

Last updated: July 2025

Closr (Pty) Ltd is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website and platform at closr.co.za.

1. Who this policy applies to

This policy applies to all visitors, registered users, businesses, and sales professionals who access or use the Closr platform, whether through our website, waitlist, or any future application.

2. Information we collect

We collect information you provide directly to us, including your name, email address, and any other details you submit through our waitlist, sign-up, or contact forms. We may also collect information automatically when you visit our site, such as your IP address, browser type, pages viewed, and referring URLs through standard web analytics tools.

3. How we use your information

We use the information we collect to operate and improve the Closr platform; communicate with you about your account, opportunities, or enquiries; send you updates about Closr, including early access and launch notifications (where you have opted in); and comply with legal obligations. We do not sell your personal information to third parties.

4. Sharing your information

We may share your information with trusted service providers who assist us in operating our platform (such as email delivery and analytics providers), subject to confidentiality obligations. We may also disclose information where required by law or to protect the rights, property, or safety of Closr, our users, or others.

5. Data storage and security

Your information is stored on secure servers. We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your experience and analyse site usage. You can control cookie settings through your browser. Some features of the site may not function correctly if cookies are disabled.

7. Your rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal obligations); and object to the processing of your information. To exercise any of these rights, contact us at [email protected].

8. Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we will delete or anonymise it.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected] or through our contact page.

Questions? Email us at [email protected]